Sonic Fiber FAQs

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Frequently asked questions

What speeds does Sonic offer?

Sonic offers speeds up to 10,000Mbps of full-fiber internet, symmetrical download and upload speeds.

No, Sonic doesn’t have any data caps, contracts or installation fees for new customers.

No, Sonic doesn’t require a modem. The Optical Network Terminal, which is installed during your professional fiber installation, functions as a modem. You do need a router, however. You can rent an Eero router from Sonic for between $5 to $20 a month, depending on the speeds you need, or you can purchase your own.

Sonic differs from other internet service providers because it doesn’t offer different price tiers. The flat fee for internet service from Sonic is $50 a month. For $10 extra monthly, you can add its Voice over Internet Protocol calling service as a landline replacement. If you factor in router rental costs (which vary from $5 to $20 monthly unless you decide to buy your own), that price comes out to $55 to $70 — very competitive compared to AT&T Fiber and Google Fiber.

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AT&T Fiber offers up to 5 Gbps in some areas while Comcast offers 1.3 Gbps — but Sonic goes up to 10 Gbps with no data caps and better local support. Learn why many Bay Area residents prefer Sonic, plus how to claim 2 months free if you switch today. https://www.sonic.com/eb3

Streaming, Zoom calls, gaming — it all adds up. Find out how much speed your household really needs and why fiber is the best future-proof choice.

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At this time Static IP’s are not available on Sonic Gigabit Fiber.

Yes but the L.A. area is still under construction.

No, it is not feasible to move the ONT once it has been installed.

An installation can take up to four hours. But most installations only require about 90 minutes to complete.

Nope! Sonic doesn’t believe in data caps.

Most home security systems are compatible with Sonic Gigabit Fiber, but for the definitive answer you should consult your home security provider.

You can opt out of the RG rental and utilize your own RG solution. However, Sonic does not provide Support for the configuration / set-up of third party devices.

Currently the only service option we offer with internet only is our 10Gbps Standard Fiber service. All other connectivity services include both internet and phone.

With a typical installation you get one Ethernet jack.

Both 1Gbps and 10Gbps Fusion Fiber services have all of the same features, 10Gbps is just faster. 10Gbps Standard Fiber has the same internet.

Fusion Fiber 10Gbps service is data plus 1 phone line. The cost and features of this service are the same as our 1Gbps Fusion Fiber service, just faster. Standard Fiber is a data only service. Since it does not include a phone line, there are no taxes associated with service.

We currently do not have a way for existing 1Gbps Fiber customers to upgrade to either one of our 10Gbps services but we are working on it.

WiFi 6 is now here! WiFi 6 can strengthen your current wireless connection far beyond standard WiFi protocols!